Everything about my experience with City Countertops was great. After a brief phone call, I felt a rapport with Ram. He is not just a salesman, but a very nice person. I received an estimate quickly, liked the price and went to the showroom with my husband. We picked out our stone and sealed the deal. Ram and his brother came at our convenience to take measurements, and delivered the counter top (4 pieces) one week later, despite the July 4th holiday. The delivery and installation were smooth and professional. I couldn't be happier with my granite counter tops or the service. I highly recommend City Countertops; you will not be disappointed.